Work at Pickerington Public Library

The Pickerington Public Library team is committed to delivering our core values with excellence. Do you want to Inspire Learning, Connect Community, Enrich Our World and Foster a Love of Reading? We invite you to apply for our open positions. Employment Application

The Pickerington Public Library is an equal opportunity employer and does not discriminate against qualified applicants on the basis of race, color, religion, gender, genetic information, sexual orientation, national origin, age, marital status, disability, or veteran status. Applicable background checks will be performed.

Current Open Positions

Customer Services Assistant

Customer Services Assistant
FLSA Status: Non-Exempt Part-Time/Full-Time
Pay Range: 2
Department: Customer Services
Supervisor: Customer Services Manager

Objective of the position: The Customer Service Assistant provides friendly, high-quality service to library customers, ensuring a positive experience by determining customer needs, analyzing and solving problems, and directing customers to appropriate staff and resources. Responsible for managing library customer account and maintaining the library’s collection from processing returns to ensuring proper placement on the shelves. Committed to the Pickerington Public Library’s Mission of “Inspiring Learning, Connecting Community, Enriching Our World, Fostering a Love of Reading”.

Supervisory responsibilities: none

Job Summary:

Provides excellent service to customers of all ages and backgrounds, practices positive public relations and performs duties in a friendly and courteous manner
Assists customers with Library card accounts in person, over the phone, by e-mail, etc.; including processing account applications, verifying account information, informing customers of and enforcing account rules and regulations, accepting payment on accounts and ensuring accuracy of the account
Resolves customer account disputes by interviewing customer, analyzing account information, communicating about the situation and negotiating with customer
Works at the Customer Service desk, including checking in and checking out items, empty book returns and other typical duties
Issues library cards and maintain(confidential) customer files
Processes and sorts materials accurately and efficiently; materials from cargo bins, returned materials from customers, expired reserves and new materials
Counts and balances register when needed and prepare bank deposit
Assists customers in using the catalog, computers, copiers and other equipment
Maintains Library collection by identifying and solving problems with library materials, performing cleaning of library materials, shelf reading, shelving materials, facing and conditioning shelves, pulling materials in poor condition from shelves, maintaining customer reserve shelves, processing various reports which involve searching for library materials (i.e. Pull List)
Performs opening and closing duties
Participates in staff meetings and volunteer to serve on committees and library projects when appropriate
Seeks out and participates in continuing education opportunities in order to keep skills current and broaden knowledge
Assists customers with OPAC terminals and searches by title/author to request materials from other locations and other library systems
Demonstrates understanding of basic library routines and adheres to library policies and procedures
Checks e-mail and staff information board regularly
Assists in public service areas as needed; answering basic directional questions in person and over the phone, locating and retrieving materials for customers, assisting customers with self-service public technology and support the code of conduct
Assists in all public service areas as needed
Performs additional duties as assigned including working at community events and in-house library events/classes

Essential functions:

Must be able to maintain composure in stressful situations
Demonstrates adaptability to library needs
Able to cooperate with other staff, promote teamwork and share information
Ability to exercise good judgment in work performance
Ability to work independently
Ability to interact tactfully and courteously with staff, other libraries’ personnel, vendors, library administrations, and customers
Ability to effectively communicate both verbally and in writing
Acquire knowledge of the Dewey Decimal System and other forms of materials organization
Ability to stand and/or sit for long periods of time
Ability to lift or push heavy objects such as boxes of books and loaded book carts
Ability to pay attention to detail
Ability to meet the physical demands listed
Ability to work a flexible schedule including evenings and weekends

Position Requirements:

High School Diploma or equivalent
Excellent communication skills
Skill in Microsoft Office applications
Skill in ILS automation environment, or ability to develop that skill
Maintains professional, businesslike behavior and appearance
Demonstrated commitment to serving library customers and residents of the community

Physical Demands:

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls. The employee is frequently required to reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl; and talk and hear. The employee must be able to lift up to 30 pounds and push a 50-pound cart. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Environmental factors: indoor/outdoor

Working conditions: Library operating/non-operating hours including nights and weekends.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Resumes can be e-mailed to: dellinger@pickeringtonlibrary.org

Or mailed to:
Pickerington Public Library
Attention: Dorinda Ellinger
201 Opportunity Way
Pickerington, Ohio 43147

Resumes will be accepted until position is filled.

Youth Services Leader

FLSA Status: Except – Overtime Eligible. Full-time/Part-time
Department: Youth Services
Reports to: Youth Services Department Manager
Pay Range: 6

Objective of the Position:

The Youth Services Leader provides friendly, high quality service to library customers under the direction of the Manager. Successfully promotes the value of library services to children and their caregivers through classes, school visits, community outreach and more. The Youth Services Leader oversees all day to day youth services operations for the library up to and including supervising and coaching library staff conducting youth services programming. Ensures a positive customer experience by determining customer needs, analyzing and solving problems, and directing customers to appropriate staff and resources. Responsible for selecting new materials and maintaining Library’s, children’s collections. Responsible for all operations of in the absence of the Manager. Supports the Manager in leading and managing staff and building resources in order to achieve stated Library goals and objectives. Committed to the Pickerington Public Library’s Mission to “Inspiring Learning, Connecting Community, Enriching Our World, Fostering a Love of Reading!”

Directs staff when Manager is unavailable. Provides feedback to Managers regarding staff performance. Coaches and trains staff.

Job Summary:

Oversees youth services operations: directs and coaches’ staff and operational workflow if and when the Manager is unavailable.
Plan, coordinate, promote and present youth events/classes, displays and outreach area
Selects materials to fill teacher collections
Knowledge of the loan times of materials
Works the information services desk: Interviews, researches and answers customer questions in person, over the phone, by email, instant messaging, etc. by locating appropriate sources of information using a variety of tools including the Internet
Provides readers’ advisory to customers (in person and virtually) using appropriate sources of information including knowledge of the collection, the publishing industry and electronic resources.
Plans and creates the displays of special books in the youth department
Assists with directional instructions and education of book lists and library databases
Attends professional meetings and trainings
Supports planning and preparations for all library reading initiatives (Summer Reading, Winter Reading, etc.)
Trains public and staff on use of Library technologies, one-on-one and in classroom settings
Performs collection development activities based on knowledge of the community needs, usage levels, and relevance of materials.
Selects materials for assigned areas of the youth collections based on knowledge of the community needs, usage levels, and relevance of materials
Supports maintaining the collection, including weeding, shelving, processing reserves, etc.
Assists in maintaining local databases, websites, etc. and may assist Information Technology staff in the design, development and testing of products for the website
Utilizes computer applications and Library equipment, maintains current knowledge of system wide and location specific procedures, processes, policies and operations.
Utilizes email, voicemail and other Library technology to maintain open channels of communication
Assists in any customer service areas as needed
Resolve customer account disputes by interviewing customer, analyzing account information, communicating about the situation and negotiating with customer
Supports the Youth Services Leader as backup in the creation and maintaining the monthly schedules for all staff members. Makes schedule adjustments and assignments as needed.
Perform opening and closing duties
Reports unusual problems with the staff, customers, materials or equipment to the Manager and Executive Leadership Team
Participate in staff meetings and serve on or lead committees and library projects when appropriate
Seek out and participate in continuing education opportunities in order to keep skills current and broaden knowledge
Supports the Youth Services leader and Manager in managing money, including balancing and reconciling cash drawers, checking receipts and records from various money collection machines, preparing deposits, completing reports, etc.
Assists customers with OPAC terminals and searches by title/author
Demonstrates understanding of basic library routines and adheres to library policies and procedures
Supports the information team by staffing the information desk when needed
Supports maintaining and ordering office supply inventory
Performs additional duties as assigned including serving on task forces, committees, working at community events etc.

Essential functions:

Able to interact effectively with children
Must be able to maintain composure in stressful situations
Demonstrates adaptability to library needs
Ability to provide leadership and direction
Able to cooperate with other staff, promote teamwork and share information
Ability to exercise good judgment in work performance
Ability to interact tactfully and courteously with staff, other libraries’ personnel, vendors, library administrations, and customers
Ability to effectively communicate both verbally and in writing
Acquire knowledge of the Dewey Decimal System
Ability to stand and/or sit for long periods of time
Ability to lift or push heavy objects such as boxes of books and loaded book carts
Ability to pay attention to detail
Able to work independently
Ability to meet the physical demands listed
Ability to work a flexible schedule including evenings and weekends

Position Requirements:

Bachelor’s Degree in Early Childhood and/or 3-5 years Youth Services experience
Excellent communication skills
Interest in interacting positively with children with a demonstrated commitment to serving library customers and residents of the community
Knowledge of basic library principles, methods and procedures
Skill in Microsoft Office applications
Skill in ILS automation environment, or ability to develop that skill
Maintains professional, businesslike behavior and appearance
Must have a valid Driver’s License, maintain insurability under the library’s insurance and successfully pass a background check

Physical Demands:

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls. The employee is frequently required to reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl; and talk and hear. The employee must be able to lift up to 30 pounds and push a 50-pound cart. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Environmental factors: indoor/outdoor-offsite

Working conditions: Library operating/non-operating hours including nights and weekends.

Cover letters and resumes can be e-mailed to: dellinger@pickeringtonlibrary.org

Or mailed to:
Pickerington Public Library
Attention: Dorinda Ellinger
201 Opportunity Way
Pickerington, Ohio 43147

Cover letters and resumes will be accepted until the position is filled.

Volunteer Opportunities

Library volunteers benefit the library and community in many ways. We welcome your involvement and offer a variety of volunteer opportunities to match your interests, skills, and availability. Learn more and fill out an application.

Board of Trustees

There are no open Board positions at this time. Board application.

IT Specialist

IT Specialist
FLSA Status: Non-Exempt
Pay Range: 8
Department: Information Technology
Reports to: Fiscal Officer

Objective of the position: The Information Specialist is responsible for the maintenance and coordination of all aspects of the library’s electronic resources, including setup and maintenance of computers, printers, CD-ROMs, network, staff
intranet, and assist with web page implementation as needed.

Supervisory Responsibilities: none

Job Summary:

Works in conjunction with the staff of the Central Library Consortium (CLC) to coordinate the automated systems, including circulation, Internet access, e-mail, web page and other projects as required by the CLC
Diagnose, repairs and replaces computer hardware, phones, cameras, and installs cabling, as needed
Oversee the security and privacy of networks and computer systems
Install and manage workstations with computers and necessary peripheral devices, such as routers, printers, access points, switches, etc.
Works with vendors to resolve technology issues
Researches, evaluates and recommends equipment and software purchases
Participates in the budgetary planning process in the technology area
Assists the Library in long-range planning of technology systems that will meet changing and future patron needs
Develops and implements a regular maintenance/cleaning schedule for all computer hardware
Maintains all hardware and software inventory records
Establishes hardware and software replacement schedules
Maintains communications with library departments to keep a smooth work flow, create consistency in the manner work is conducted and meet special needs of the departments
Develops library’s action list for each year with other department managers
Assists staff and patrons with computer problems
Trains staff and patrons in new technology as needed
Assists in public service areas as needed
Checks e-mail and SharePoint frequently
Willingness to explore and research new technologies to further the library’s mission
Represent library on CLC IT Committee and appropriate subcommittees

Essential functions:

Knowledge of and ability to conform to library policies and procedures
Knowledge of and ability to carry out project management
Ability and willingness to collaborate and work with other library technology professionals
Knowledge of current developments in the library technology field and attend trainings as needed
Ability to interact tactfully and courteously with staff, other libraries’ personnel, vendors, library administrations, and patrons
Ability to effectively communicate both verbally and in writing
Ability to diagnose computer problems and repair minor problems
Ability to meet the physical demands listed
Ability to work a flexible schedule including nights and weekends
Valid Driver’s license, acceptable driving record, and access to reliable personal transport to travel to Branch location for both planned and emergency assignments

Position Requirements:

Bachelor’s Degree or equivalent work experience consisting of experience in technology
Strong public service orientation
Demonstrated commitment to serving library patrons and residents of the community
Perform job duties with tact and discretion
Previous library experience preferred
Networking knowledge

Physical Demands:

While performing the duties of this job, the employee is regularly required to stand;
walk; sit; use hands to finger, handle or feel objects, tools or controls. The employee is frequently required to reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl; and talk and hear. The employee must regularly lift and or move up to 40 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the
ability to adjust focus.

Environmental factors: indoor/outdoor

Working conditions: Library operating/non-operating hours including nights and weekends.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Resumes can be e-mailed to: dellinger@pickeringtonlibrary.org

Or mailed to:
Pickerington Public Library
Attention: Dorinda Ellinger
201 Opportunity Way
Pickerington, Ohio 43147

Resumes will be accepted until position is filled.

Teen Services Librarian

FLSA Status: Non-Exempt Part-Time/Full-Time
Department: Information & Services
Reports to: Information & Services Manager
Pay Range: 7

Objective of the Position:

Oversees the development, implementation and evaluation of all teen classes, events and collections for the organization. Responsible for providing specialized training and library services to customers including homework help services, outreach, reader’s advisory, in-depth reference, technology support and customer service. Provides training and guidance to other Public Services staff including the use of electronic resources and reference tools. Supports the Marketing Department by providing content for the library’s online presence and brand. The Teen Services Librarian works with each department in the library to provide materials and exceptional service to all customers. Committed to the Pickerington Public Library’s Mission to “Inspiring Knowledge, Connecting Community, Enriching Our World, Fostering the Love of Reading!”

Supervisory Responsibilities:

Training: Oversee and/or conducts formal and informal training with all levels of staff and volunteers in the provision of quality library services to customers.
Work Review/Revision: Assists in coordinating library services throughout the organization. Directs the work for reference and customer services staff.
The Librarian serves as a Person in Charge (PIC) in the absence of a Manager.

Job Summary:

Plans, coordinates, promotes and presents teen-related classes, events, displays, and outreach
Assists and answers questions for customers in locating and using library materials, resources, digital devices, and other equipment
Manages assigned areas of the collection based on knowledge of community needs, usage levels, and relevance of materials, including weeding and replacing materials as needed
Establishes and implements goals and objectives for service which support the library’s strategic plan
Acts as the Person-In-Charge (PIC) in the absence of a manager
Supports the Customer Services Manager and Library Manager in proper maintenance of customer records. Ensures the library is adhering to all Ohio Patron Privacy Laws
Provides readers’ advisory to customers (in person or virtually) using appropriate sources of information, including knowledge of the collection, the publishing industry, and electronic resources
Supervises and trains staff and volunteers
Ensures that staff are responsive to customers in a consistent, friendly and professional manner
Coordinates with the Marketing Manager and Public Services Director to establish and maintain collaborations with community agencies and promote Library services through community outreach
Assists in the supervision of the daily money collection, including its safekeeping and delivery to the bank
Provides excellent service to customers of all ages and backgrounds, practices positive public relations, and performs duties in a friendly and courteous manner
Supports Technical Services staff in ensuring all materials are appropriately cataloged
Monitors facility and property issues and conditions, communicating any needs or problems to the appropriate person
Participates in the Library’s Consortiums and partnerships at an appropriate level
Cooperates with other staff, promotes teamwork, shares information, and resolves conflict
Assists in the delivery of services to the customer at all service points. Maintains personal skills to assure the quality of service in areas of Library collections, technology, reference, readers’ advisory, and circulation
Attends and presents at local, state, and national conferences or meetings as required
Creates displays and merchandise materials
Supports the Library’s marketing efforts by providing content for the website, social media, etc.
Meets the technology needs of customers demonstrates problem-solving skills, and conducts troubleshooting
Stays current with knowledge and understanding of developments within the profession
Assists the Library Manager in providing training on current trends, best practices, and new technologies
Participates in planning and improving library services through staff committees
Demonstrates understanding of basic library routines and adheres to library policies and procedures
Checks e-mail and Discourse (CLC) frequently
Performs additional duties as assigned including being a project lead and/or serving on task forces, committees, etc.

Essential Functions:

Ability to interact tactfully and courteously with staff, other libraries’ personnel, vendors, library administrations, and customers
Ability to create and suggest useful applications of technology in a public library environment
Ability and willingness to learn new skills, computer programs, and other processes that will aid in day-to-day duties and implementation and completion of long-term projects and goals
Ability to perform several tasks simultaneously and under occasional pressure
Ability to work independently, with little supervision or oversight
Demonstrates adaptability to library needs
Able to cooperate with other staff, promote teamwork and share information
Ability to exercise good judgment in work performance
Ability to maintain composure in stressful situations
Ability to effectively communicate both verbally and in writing
Ability to recognize and respond to potential hazardous or dangerous situations in the library
Ability to develop long-term goals, plans and programs with a clear vision of how these will benefit the library’s customers
Ability to stand and/or sit for long periods of time
Ability to pay attention to detail
Ability to meet the physical demands listed
Ability to work a flexible schedule including evenings and weekends

Position Requirements:

Master’s in Library Science from an ALA-accredited university/program
A minimum of two years professional public library experience, or equivalent relevant experience, with demonstrated knowledge and experience in implementing technology in libraries
Previous experience with ILS/LMS in another library setting
Previous experience with graphics, graphic design, photography and/or videography
Previous experience with website CMS, social media use in a library setting; knowledge of HTML and CSS preferred, but not required
Previous experience or demonstrated interest in working with teens
Previous experience using social media for a library, business, or other organization
Previous experience with collection development for teens and adults
Previous experience planning and conducting programs for teens and adults
Working knowledge of computer operations including but not limited to Microsoft Word, Excel, PowerPoint and Publisher and internet searching techniques
Exceptional level of accuracy, thoroughness and attention to detail
Knowledge of basic library principles, methods and procedures
Maintains professional, businesslike behavior and appearance
Demonstrated commitment to serving library customers and residents of the community
Must have a valid Driver’s License, maintain insurability under the library’s insurance and successfully pass a background check

Physical Demands:

While performing the duties of this job, the employee is regularly required to stand; walk; sit; and use hands to finger, handle, or feel objects, tools, or controls. The employee is frequently required to reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl; and talk and hear. The employee must regularly lift up to 30 pounds and push a 50-pound cart. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Environmental factors: indoor/outdoor-offsite

Working conditions: Library operating/non-operating hours including nights and weekends.

Cover letters and resumes can be e-mailed to: dellinger@pickeringtonlibrary.org

Or mailed to:
Pickerington Public Library
Attention: Dorinda Ellinger
201 Opportunity Way
Pickerington, Ohio 43147

Cover letters and resumes will be accepted until the position is filled.

Technology Trainer

FLSA Status: Contract position – Part Time (15-30 hours per week)
Department: Information & Research Services
Reports to: Information & Research Services Manager
Pay Range: $15.00/hour
Effective Date: May 1, 2024 – June 30, 2025

Objective of the Position:

The Pickerington Public Library is accepting applications for a one-year contract for a part-time Technology Trainer. This position has been created as part of a grant made possible through Guiding Ohio Online.

Supervisory Responsibilities: none

Job Summary:

Provides excellent service to customers of all ages and backgrounds, practices positive public relations, and performs duties in a friendly and courteous manner
Assists customers with the basic troubleshooting of computer equipment and software, including but not limited to library computers and their peripherals; library equipment; laptops; tablets and e-readers; and handheld devices
Works with the Library’s Information and Research Services Manager to develop and lead technology training classes and one on one instruction sessions for members of the public at all library locations, based on the information needs of community members
Works with staff to promote and educate customers in the use of digital library resources, such as the library catalog, Interlibrary Loan services, e-book databases, and research databases
Works with staff to coordinate outreach of technology training throughout the community, with the goal of promoting digital literacy throughout the Pickerington and Violet Township areas, including outreach to senior communities.
Works with the Marketing Manager to provide context and then distribute materials promoting technology services
Demonstrates understanding of basic library routines and adheres to provide library policies and procedures
Teaches library customers on use of digitization technology both in the library and off-site
Supports and teaches library staff on use of technology equipment and resources
Collects feedback and data from technology and training activities to support in a quarterly report

Position Requirements:

Degree from an accredited college or university, or equivalent combination of education and experience that provides the requisite knowledge and skills to fulfill the duties of the position, as outlined above
Effective customer service and interpersonal skills with all ages, including the ability to communicate verbally and in writing in English.
Proficient in Microsoft Office word processing, spreadsheets, and presentation programs.
Proficient in the use of Windows-based computer programs
Proficient in the use of Internet browsers such as Google Chrome, Firefox, and Microsoft Edge, and in common Internet applications, including but not limited to email, social media, and online research.
Knowledge of e-books, digital audiobooks, digital magazines, and streaming services
Able to work independently and accurately, with attention to detail.
Able to work with library customers who have varying degrees of computer and office equipment skill and knowledge.
Able to train members of the public in the use of technology in a variety of settings, including one-on-one interactions, in small groups, and/or in classroom settings.
Maintains professional, businesslike behavior and appearance
Must maintain insurability under the Library’s vehicle liability insurance coverage. Must maintain valid driver’s license, personal vehicle and acceptable driving record. May drive PPL vehicle if called upon.
Must successfully pass a background check.
Must have the ability to work a flexible schedule including days, evenings and weekends

Physical Demands: While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls. The employee is frequently required to reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl; and talk and hear. The employee must regularly lift and or move up to 40 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Environmental Factors: indoor/outdoor

Working Conditions: Library operating/non-operating hours including nights and weekends.

Cover letters and resumes can be e-mailed to: dellinger@pickeringtonlibrary.org

Or mailed to:
Pickerington Public Library
Attention: Dorinda Ellinger
201 Opportunity Way
Pickerington, Ohio 43147

Cover letters and resumes will be accepted until the position is filled.

Homework Help and Reading Coordinator

FLSA Status: Non-Exempt Part-Time/Full-Time
Department: Information & Services
Reports to: Information & Services Manager
Pay Range: 7

Objective of the Position:

Supervisory Responsibilities: Volunteers

Job Summary:

Coordinates volunteers for the Homework Help Center which includes selecting, training and scheduling to ensure the highest quality of service is being offered to students participating in the program
Assists students K-12 with homework using textbooks, websites, computers and other resources
Reviews homework instructions with students and helps them understand what is being asked
Proofreads homework papers, looking for errors and ways for the student to easily improve their assignments. Points out information that is incorrect or missing
Promotes the Homework Help Center to area schools, community organizations, and customers through presentations, networking and individual meetings
Actively works to build relationships with schools and teachers within service area
Mentors and builds relationships with students to assist them in building a foundation for a successful life
Orders and maintains supplies for Pickerington Public Library Homework Help Center
Assists the Youth Services Manager in coordinating annual Reading Initiatives for children, teens, and adults, for Pickerington Public Library, Homework Help and Reading
Initiatives Coordinator and Youth Services and Information Services Departments, and helps with preparations needed for Reading Initiative events and classes
Answers general reference questions and directs customers to the correct area
General knowledge of events/classes and resources and services available at the library
Coordinates volunteer services for the location by recruiting and orienting new volunteers and coordinates working with department staff on training, scheduling and overall management of volunteers
Demonstrates understanding of basic library routines and adheres to library policies and procedures
Checks e-mail and stay on top of all relevant organizational and consortium information updates
Assists in public service areas as needed

Essential Functions:

Able to interact effectively with children, teens and adults
Able to make presentations to schools and other groups
Demonstrates adaptability to library needs
Able to cooperate with other staff, promote teamwork and share information
Ability to exercise good judgment in work performance
Ability to interact tactfully and courteously with staff, other libraries’ personnel, vendors, library administrations, and customers
Ability to effectively communicate both verbally and in writing
Ability to stand and/or sit for long periods of time
Ability to lift or push heavy objects such as boxes of books and loaded book carts
Ability to pay attention to detail
Ability to meet the physical demands listed
Ability to work a flexible schedule including evenings and weekends
Ability to work with new technologies and software

Position Requirements:

Either a college degree or at least two years of college completed and a combination of relevant experience
Experience or education in teaching or training children K-12
Excellent communication skills
Interest in interacting positively with children, teens and adults
Knowledge of basic library principles, methods and procedures
Maintains professional, businesslike behavior and appearance
Demonstrated commitment to serving library customers and residents of the community
Must have a valid Driver’s License, maintain insurability under the library’s insurance and successfully pass a background check

Physical Demands:

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls. The employee is frequently required to reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl; and talk and hear. The employee must regularly lift up to 30 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Environmental Factors: indoor/outdoor-offsite

Working Conditions: Library operating/non-operating hours including nights and weekends.

Cover letters and resumes can be e-mailed to: dellinger@pickeringtonlibrary.org

Or mailed to:
Pickerington Public Library
Attention: Dorinda Ellinger
201 Opportunity Way
Pickerington, Ohio 43147

Cover letters and resumes will be accepted until the position is filled.

Youth Services Assistant

Youth Services Assistant

Reports to: Youth Services Manager
Classification: Non-Exempt, Full-Time/Part-Time
Department: Youth Services
Payrate: $14.81

Objective of the position:

The Youth Services Assistant will successfully promote the value of library services to children and their caregivers through classes, school visits, community outreach and more. Works with each department in the library to provide materials and excellent customer service to all library customers. Provides customer assistance in finding library materials and requested information through print, media and online resources and readers’ advisory. Responsible for assisting customers with computers and other library needs. Committed to the Pickerington Public Library’s Mission of “Inspiring Learning, Connecting Community, Enriching Our World, Fostering a Love of Reading.”

Supervisory responsibilities: none

Job Summary:

Plan, coordinate, promote and present in person and virtual youth events/classes, displays and outreach
Interviews, researches and answers customer questions in person, over the phone, by email, etc. by locating appropriate sources of information using a variety of tools including the Internet
Provides readers’ advisory to customers (in person and virtually) using appropriate sources of information including knowledge of the collection, the publishing industry and electronic resources.
Specific awareness of the displays of special books in the youth department
Knowledge of the loan times of materials
Specific knowledge of classes/activities in the youth department
Assists with directional instructions and education of reading levels and library databases
Attends professional meetings and trainings
Supports planning, preparations, and implementation of Summer and Winter Reading
Trains public and staff on use of Library technologies, one-on-one and in classroom settings
Performs collection development activities based on knowledge of the community needs, usage levels, and relevance of materials.
Assists in maintaining collection, including shelving, processing reserves, etc.
Assists in maintaining local databases, websites, etc. and may assist Information Technology staff in the design, development and testing of products for the website

Utilizes computer applications and Library equipment, maintains current knowledge of system wide and location specific procedures, processes, policies and operations.
Utilizes email, voicemail and other Library technology to maintain open channels of communication

Demonstrates understanding of basic library routines and adheres to library policies and procedures
Assists in public service areas as needed
Performs additional duties as assigned including serving on task forces, committees, etc.

Essential functions:

Able to interact effectively with children
Demonstrates adaptability to library needs
Able to cooperate with other staff, promote teamwork and share information
Ability to exercise good judgment in work performance
Ability to interact tactfully and courteously with staff, other libraries’ personnel, vendors, library administrations, and customers
Ability to effectively communicate both verbally and in writing
Able to make presentations to schools and other groups
Ability to stand and/or sit for long periods of time
Ability to lift or push heavy objects such as boxes of books and loaded book carts
Ability to pay attention to detail
Ability to meet the physical demands listed
Ability to work a flexible schedule including evenings and weekends

Position Requirements:

Bachelor’s Degree in Early Childhood and/or Youth Services experience
Excellent communication skills
Interest in interacting positively with children
Knowledge of basic library principles, methods and procedures
Maintains professional, businesslike behavior and appearance
Demonstrated commitment to serving library customers and residents of the community
Must maintain insurability under the Library’s vehicle liability insurance coverage. Must maintain valid driver’s license, personal vehicle and acceptable driving record. May drive PPL vehicle if called upon.
Must successfully pass a background check.

Physical Demands:

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls. The employee is frequently required to reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl; and talk and hear. The employee must regularly lift up to 30 pounds and push a 50-pound cart. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Environmental factors: indoor/outdoor-offsite

Working conditions: Library operating/non-operating hours including nights and weekends.

Resumes can be e-mailed to: dellinger@pickeringtonlibrary.org

Or mailed to:
Pickerington Public Library
Attention: Dorinda Ellinger
201 Opportunity Way
Pickerington, Ohio 43147

Resumes will be accepted until position is filled.

Reference Librarian

Reference Librarian

FLSA Status: Non-exempt full-time
Department: Information & Research
Immediate Supervisor: Information & Research Manager
Payrate: $19.55

Objective of the position:

The Reference Librarian works primarily at the Reference desk providing patron assistance, and assisting the Adult Services Manager with the day to day duties of maintaining and updating the library’s online presence and brand, including the library’s website and social media accounts, creation of graphics, and online reader’s advisory. The Reference Librarian also assists with collection development, technology needs and troubleshooting, and conducts classes for the public on various computer programs and technologies. The Reference Librarian works with each department in the library to provide materials and excellent customer service to the patrons. “Inspiring Learning, Connecting Community, Enriching Our World, Fostering a Love of Reading.”

Supervisory responsibilities: Oversee the department in the managers absence

Job Summary:

Assists patrons in locating and using library materials, digital devices, and other equipment
Provides readers’ advisory to patrons (in person or virtually) using appropriate sources of information including knowledge of the collection, the publishing industry and electronic resources
Answers reference questions in person or by telephone, email, and conducts the needed research using print and on-line reference tools
Assists patrons in using the on-line catalog, computers, copiers and other equipment
Creates displays and merchandise materials
Acts as primary contact for digitizing library and community history
Handles daily operations of Reference desk by monitoring public computers, responding to patron’s questions regarding e-readers and routine inquiries
Places requests for library materials not immediately available
Maintains the library’s website and social media pages
Assists with collection development based on analysis of the collection and its usage by the community
Manages assigned areas of the collection based on knowledge of community needs, usage levels, and relevance of materials
Meets the technology needs of patrons and conducts troubleshooting
Coordinate and conduct classes for patrons on and off site
Stay current with knowledge and understanding of developments within the profession
Assists the Adult Services Manager in providing training on current trends, best practices, and new technologies
Walk patrons through the entire process of setting up a digital device with Overdrive and Adobe Digital Editions
Assess and weed collections as assigned
Prepare department for opening and closing
Seeks and participates in continuing education opportunities, such as OLC, in order to keep skills current and broaden knowledge
Participates in planning and improving library services through staff committees
Participates and presents at local and state conferences
Assumes responsibility for the operation of the library in the absence of a Person in Charge (PIC)
Demonstrates understanding of basic library routines and adheres to library policies and procedures
Checks e-mail and SharePoint frequently
Assists in public service areas as needed

Essential functions:

Ability to interact tactfully and courteously with staff, other libraries’ personnel, vendors, library administrations, and patrons
Ability to create and suggest useful applications of technology in a public library environment
Ability and willingness to learn new skills, computer programs, and other processes that will aid in day-to-day duties and implementation and completion of long-term projects and goals
Ability to perform several tasks simultaneously and under occasional pressure
Ability to work independently, with little supervision or oversight
Demonstrates adaptability to library needs
Able to cooperate with other staff, promote teamwork and share information
Ability to exercise good judgment in work performance
Ability to maintain composure in stressful situations
Ability to effectively communicate both verbally and in writing
Ability to recognize and respond to potential hazardous or dangerous situations in the library
Ability to develop long-term goals, plans and programs with a clear vision of how these will benefit the library’s patrons
Ability to stand and/or sit for long periods of time
Ability to pay attention to detail
Ability to meet the physical demands listed
Ability to work a flexible schedule including evenings and weekends

Position Requirements:

Master’s in Library Science from an ALA-accredited university/program
A minimum of two years professional public library experience, or equivalent relevant experience, with demonstrated knowledge and experience in
implementing technology in libraries
Previous experience with ILS/LMS in another library setting Previous experience with graphics, graphic design, photography and/or videography
Previous experience with website CMS, social media use in a library setting; knowledge of HTML and CSS preferred but not required
Previous experience using social media for a library, business, or other organization
Previous experience with collection development for teens and adults
Previous experience planning and conducting programs for adults
Working knowledge of computer operations including but not limited to Microsoft Word, Excel, PowerPoint and Publisher and internet searching techniques
Exceptional level of accuracy, thoroughness and attention to detail
Knowledge of basic library principles, methods and procedures
Maintains professional, businesslike behavior and appearance
Demonstrated commitment to serving library patrons and residents of the community

Physical Demands: While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls. The employee is frequently required to reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl; and talk and hear. The employee must regularly lift up to 30 pounds and push a 50-pound cart. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Environmental factors: indoor/outdoor-offsite

Working conditions: Library operating/non-operating hours including nights and weekends.

Cover letters and resumes can be e-mailed to: dellinger@pickeringtonlibrary.org

Or mailed to:
Pickerington Public Library
Attention: Dorinda Ellinger
201 Opportunity Way
Pickerington, Ohio 43147

Cover letters and resumes will be accepted until position is filled.

Reference Assistant

Reference Assistant
FLSA Status: Non-Exempt Part-Time
Department: Information & Services
Reports to: Branch Manager
Pay Range: 4

Objective of the position:

The Reference Assistant works primarily at the Information desk providing customer assistance in finding the library materials and requested information, through print, media and online resources and Reader’s Advisory. The Reference Assistant will assist customers with computer usage and other library services. The Reference Assistant also assists with collection development, technology needs and troubleshooting, Homework Help services, outreach, reader’s advisory, in-depth reference, and circulation. Committed to the Pickerington Public Library’s mission “Inspiring Learning, Connecting Community, Enriching Our World, Fostering a Love of Reading.”

Supervisory responsibilities: none

Job Summary:

Assists customers in locating and using library materials
Answers reference questions in person or by telephone, email, and conducts the needed research using print and online reference tools
Performs collection management activities, based on knowledge of the community needs, usage levels, and relevance of materials. Provides feedback to selectors.
Provides readers’ advisory to customers using appropriate sources of information including knowledge of the collection and electronic resources
Creates displays and merchandises materials
Assists customers in using the catalog, computers, copiers and other equipment
Handles daily operations by monitoring public computers, responding to customers’ questions regarding e-readers and routine inquiries
Assisting customers with process of setting up electronic devices with Overdrive and other online resources
Trains public and staff on use of Library technologies one-on-one and in-classroom settings
Assists with collection maintenance and weeding of library materials
Places requests for library materials not immediately available
Processes customer fines and fees payments
Assists, plans and implements library events and classes
Performs outreach services as needed
Seeks and participates in continuing education opportunities, such as OLC, in order to keep skills current and broaden knowledge
Assists customers with the website and other electronic resources
Participates in planning and improving library services through staff committees
Performs circulation duties of checking in/out materials, processing customer fees, and organizing and shelving materials and processing reserves
Demonstrates understanding of basic library routines and adheres to library policies and procedures
Checks e-mail frequently
Assists in all public service areas, including homework help center as needed
Performs additional duties as assigned

Essential functions:

Ability to interact tactfully and courteously with staff, other libraries’ personnel, vendors, library administrations, and customers
Demonstrates adaptability to library needs
Able to cooperate with other staff, promote teamwork and share information
Ability to exercise good judgment in work performance
Ability to maintain composure in stressful situations Ability to effectively and concisely communicate both verbally and in writing
Ability to stand and/or sit for long periods of time
Ability to pay attention to detail
Ability to lift or push heavy objects such as boxes of books and loaded book carts
Ability to meet the physical demands listed
Ability to work a flexible schedule including evenings and weekends

Position Requirements:

Bachelor’s Degree from an accredited institution
Practical experience with electronic information delivery, as well as effective computer skills
Excellent communication skills
Exceptional level of accuracy, thoroughness, and attention to detail
Knowledge of basic library principles, methods, and procedures
Maintains professional, businesslike behavior and appearance
Demonstrated commitment to serving library customers and residents of the community
Must maintain insurability under the Library’s vehicle liability insurance coverage.
Periodically drives to all Library locations; may travel for training and development assignments. Must have immediate access to personal vehicle. Must maintain valid driver’s license and acceptable driving record. May drive PPL vehicle if called upon.
Must successfully pass a background check

Physical Demands:

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls. The employee is frequently required to reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl; and talk and hear. The employee must regularly lift up to 30 pounds and push a 50-pound cart. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Environmental factors: indoor/outdoor- offsite Working conditions: Library operating/non-operating hours including nights and weekends.

Other Duties: Please note this job description is not designed to cover or contain a
comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Cover letters and resumes can be e-mailed to: dellinger@pickeringtonlibrary.org

Or mailed to:
Pickerington Public Library
Attention: Dorinda Ellinger
201 Opportunity Way
Pickerington, Ohio 43147

Cover letters and resumes will be accepted until position is filled.

Outreach Specialist

Outreach Specialist
Immediate Supervisor: Information & Research Services Manager
Supervisory Responsibilities: none
FLSA Status: Non-exempt full-time
Starting Salary: $14.81
Benefits: Comprehensive benefits
package includes: PTO; paid holidays; medical, dental, vision & life; OPERS (Ohio Public Employees Retirement, System), Professional development.
Weekly Hours: Library operating/non-operating hours, including evening and weekends.

Purpose: The Outreach Specialist works individually and as part of a team to provide excellent public library service. In particular, by providing exceptional customer service to customers located primarily off library property. They are responsible for maintaining an orderly outreach collection of materials in a variety of formats, providing reader’s advisory service, managing customer accounts, and providing classes/events for customers of all ages. They will coordinate with community partners and the library’s public service departments to ensure the library has a presence at community events and minor public events, and confidently represent the library in the community to promote programs, services, and materials and to seek opportunities for new partnerships and collaborations. The Outreach Specialist may be called upon to provide general assistance as needed in any department.

Job Summary:

Plan, assist, and, conduct library classes/events and outreach services for customers of all ages under the direction of the event owner or department manager.
Load and deliver materials to customers and agencies, as needed.
Safely operate library vehicles and report any vehicle maintenance needs to the Facilities Maintenance Manager.
Maintain up-to-date school and agency contact records to ensure consistent communication.
Maintain up-to-date customer and agency reading/listening/viewing profiles in order to select appropriate materials for delivery and/or events.
Compile and deliver book collections and teacher collections to agencies and individuals.
Greet and assist library customers, both in person and over the phone, with basic directional questions and questions related to circulation services.
Process customer fee payments.
Assist library customers in person or by telephone/email with reference questions, and conducts the needed research using print and on-line reference tools to meet customer needs. Provides referrals when appropriate.
Assist customers with process of setting up electronic devices with reading apps and other online resources.
Assist customers in using library equipment, the library website and catalog, and library electronic resources.
Perform collection management activities, based on knowledge of the community needs, usage levels, and relevance of materials. Provide feedback to selectors.
Utilize knowledge of the collection and reader’s advisory resources to provide reader’s advisory service to customers of all ages.
Assist customers who wish to place holds on specific titles.
Maintain an outreach collection that meets the needs of customers of all ages.
Perform a wide range of circulation duties including emptying book drops, checking in materials, organizing and shelving materials, checking out materials to customers, keying customer information into the library database, and checking shelves for overdue materials.
Maintain confidentiality of customer records and accounts.
Pull and process materials on reserve.
Able to support all departments, including homework help center as needed.
Participate in planning and improving library services through staff committees in support of the library mission, vision, and strategic plan.
Be forward thinking and prepared to support the development of the library’s outreach plan in order to be successful now and into the future.
Demonstrate understanding of basic library routines and adheres to library policies and procedures.
Check e-mail and other library communications frequently to remain aware of the most current needs of the library and its services.
Seek and participate in continuing education opportunities, such as OLC, in order to keep skills current and broaden knowledge
Perform additional duties as assigned

Essential functions:

Ability to interact tactfully and courteously with staff, other libraries’ personnel, vendors, school administrators, businesses, and customers of all ages.
Demonstrate adaptability to library needs.
Ability to seize networking opportunities, build strong relationships and confidently represent the library in the community.
Focused on the library mission, vision, and strategic plan and understands the position’s role in support of those guiding principles.
Ability to set priorities and use time effectively, including being highly organized with planning, scheduling, and delivering results.
Ability to pay attention to detail.
Ability to communicate with excellence, effectively and concisely, both verbally and in writing.
Able to cooperate with other staff, promote teamwork and share information.
Ability to exercise good judgment in work performance.
Ability to maintain composure in stressful situations.
Ability to stand and/or sit for long periods of time.
Ability to lift or push heavy objects such as boxes of books and loaded book carts.
Ability to drive and maneuver a light or medium duty box truck.
Ability to meet the physical demands listed.
Ability to work a flexible schedule, including evenings and weekends.

Position Requirements:

Have obtained a Bachelor’s Degree from accredited institution
Provide an exceptional level of accuracy, thoroughness and attention to detail
Have obtained three (3) years of customer service experience.
Demonstrate knowledge of basic library principles, methods and procedures
Maintain professional, businesslike behavior and appearance
Demonstrate commitment to serving library customers and residents of the community
Practical experience with electronic information delivery, as well as effective computer and mobile device skills.
Able to troubleshoot library technology and equipment in person and remotely.
Must maintain insurability under the Library’s vehicle liability insurance coverage. Periodically drives to all Library locations; may travel for training and development assignments. Must have immediate access to personal vehicle.
Must maintain a valid driver’s license and a good driving record. May drive PPL vehicle if called upon.
Must successfully pass a background check.

Physical Demands:

The work environment involves everyday risks or discomforts that require normal safety precautions typical of such places as offices, meeting and training rooms, libraries, and residences or commercial vehicles (e.g., use of safe workplace practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, and/or working in moderate outdoor weather conditions). While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls. The employee is frequently required to reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl; and talk and hear. The employee must regularly lift up to 50 pounds and push a 60-pound cart. There may be an occasional requirement to lift or push more than 100 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Environmental factors: indoor/outdoor – offsite

Working conditions: Library operating/non-operating hours, including evening and weekends.

Cover letters and resumes can be e-mailed to: dellinger@pickeringtonlibrary.org

Or mailed to:
Pickerington Public Library
Attention: Dorinda Ellinger
201 Opportunity Way
Pickerington, Ohio 43147

Cover letters and resumes will be accepted until position is filled.