Careers

Current Job Openings – 2 current openings

1. Customer Service Assistant

Location: Pickerington Public Library Main

Reports to: Manager as assigned

Non-exempt part-time position: 20 hours a week

Compensation: Starting at $9.73/hour

The Customer Services Assistant provides friendly, high quality service to library customers under the direction of the Customer Service Manager. Responsible for assisting customers with computers and other library needs. Committed to the Pickerington Public Library’s Mission to “Inspire Knowledge, Connect Community, Enrich Our World, Read!”

Job Summary:

  • Provides excellent service to customers of all ages and backgrounds, practices positive public relations and performs duties in a friendly and courteous manner
  • Assists customers with Library card accounts in person, over the phone, by e-mail, etc.; including processing account applications, verifying account information, informing customers of and enforcing account rules and regulations, accepting payment on accounts and ensuring accuracy of the account
  • Resolves customer account disputes by interviewing customer, analyzing account information, communicating about the situation and negotiating with customer
  • Works at the Customer Service desk, including checking in and checking out items, emptying book returns, and other typical duties
  • Issues library cards and maintain(confidential) customer files
  • Processes and sorts materials accurately and efficiently; materials from cargo bins, returned materials from customers, expired reserves and new materials
  • Counts and balances register when needed, and prepares bank deposit
  • Assists customers in using the catalog, computers, copiers and other equipment
  • Maintains Library collection by identifying and solving problems with library materials, performing cleaning of library materials, shelf reading, shelving materials, facing and conditioning shelves, pulling materials in poor condition from shelves, maintaining customer reserve shelves, processing various reports which involve searching for library materials (i.e. Pull List)
  • Performs opening and closing duties
  • Participates in staff meetings and volunteer to serve on committees and library projects when appropriate
  • Seeks out and participates in continuing education opportunities in order to keep skills current and broaden knowledge
  • Assists customers with OPAC terminals and searches by title/author to request materials from other locations and other library systems
  • Demonstrates understanding of basic library routines and adheres to library policies and procedures
  • Assists in public service areas as needed; answer basic directional questions in person and over the phone; locate and retrieve materials for customers, assist customers with self-service public technology; and support the code of conduct
  • Assists in all public service areas, including Homework Help Center as needed
  • Performs additional duties as assigned including working at community events and in house library classes/events

Qualifications:

  • High School Diploma or equivalent
  • Excellent communication skills
  • Skill in Microsoft Office applications
  • Skill in ILS automation environment, or ability to develop that skill
  • Maintains professional, businesslike behavior and appearance
  • This individual would need the ability to work a flexible schedule including evenings and weekends
  • Demonstrated commitment to serving library customers and residents of the community

Physical Demands:

Physical requirements include ability to stand, sit, bend, push and carry library materials over an extended period of time. Must be able to lift up to 30 pounds and push a 50 pound cart.

Resumes can be e-mailed to:  boliver@pickeringtonlibrary.org

Or mailed to:            Pickerington Public Library

Attention:  Brenda Oliver

201 Opportunity Way

Pickerington, Ohio 43147

Resumes will be accepted until position is filled.

The Pickerington Public Library is an Equal Opportunity Employer. Applicable background checks will be performed.


2. Facilities Manager

Reports to: Director

Non-exempt full-time position: 37.5-40 hours a week

Compensation: Starting at $20.73 with excellent benefits

The Facilities Manager is responsible for the safety and comfort of library buildings, custodial duties and maintenance of the library buildings, equipment and grounds. The Facilities Manager is responsible for maintaining operational and working equipment in clean, orderly and functional condition.  The Facilities Manager works with other staff members to promote teamwork and share information.

Job Summary:

  • The Facilities Manager is responsible for quality control on all building projects and vendor services
  • Manage, train, schedule and coach facilities staff
  • Maintains cleanliness and effective operation of interior and exterior building facilities and grounds
  • Plans work according to standard procedure and by library or maintenance schedule
  • Prepares a systematic approach to the cleaning, repair and maintenance of the building, grounds, equipment and related facilities
  • Obtains estimates and bids from contractors and makes certain work is completed according to bid or contract
  • Organizes, supervises and participates in the cleaning, maintenance and repair of the building, adjacent walks, grounds and equipment
  • Oversees the maintenance and repair of mechanical equipment
  • Arranges with private service firms for the overhaul and repair of equipment
  • Maintains inventory of cleaning supplies, materials and equipment
  • Orders supplies and equipment as needed
  • Sets up rooms for use by Library Board and staff
  • Regularly inspects building, facilities and equipment
  • Reports problems to the Director or her/his designee
  • Develops library’s action list for each year with other department managers
  • Periodically makes security check of building
  • Demonstrates understanding of basic library routines and adheres to library policies and procedures and make sure facilities staff comply
  • Coordinate with Director on the implementation of new building projects
  • Ensure compliance and safety protocols
  • Ensure buildings meet health and safety requirements and that facilities comply with legislation
  • With guidance from the Director, sets all applicable safety rules and procedures
  • Checks e-mail and assists in public service areas as needed
  • Maintains library storage facilities and regularly transports stored furniture and shelving to public service locations
  • Performs other duties as assigned including project management

Qualifications:

  • High School Diploma or equivalent plus some specialized training in building technology, mechanics, maintenance management, business management, or a closely related technical field.
  • Strong background in the field of facility management, building maintenance, to include but not limited to; plumbing, electrical, drywall repair, painting, grounds keeping, custodial, and snow removal
  • Advanced knowledge of heating and cooling equipment
  • Familiar with the concept of Computerized Maintenance Management Systems and how they work.
  • Solid Interpersonal and communication skills, able to convey a message clearly and concise via email, text or over a phone call
  • Certification in HVAC/R preferred
  • Have training, background and experiences sufficient to satisfy the expectation described in this job description
  • Maintains professional, businesslike behavior and appearance
  • Demonstrated commitment to serving library patrons and residents of the community
  • Must maintain insurability under the Library’s vehicle liability insurance coverage. Periodically drives to all Library locations; may travel for training and development assignments. Must have immediate access to personal vehicle. Must maintain valid driver’s license and acceptable driving record. May drive PPL vehicle if called upon.

Physical Demands:

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls. The employee is frequently required to reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl; and talk and hear. The employee must regularly lift and or move over 50 pounds, and occasionally lift weights up to 100 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Cover letters and resumes can be e-mailed to:  boliver@pickeringtonlibrary.org

Or mailed to:             Pickerington Public Library

Attention:  Brenda Oliver

201 Opportunity Way

Pickerington, Ohio 43147

Cover letters and resumes will be accepted until position is filled.

The Pickerington Public Library is an Equal Opportunity Employer. Applicable background checks will be performed.


Job Applications

You may submit an application to the library at any time; if no positions are available, your application will be kept on file for six (6) months.

JOB APPLICATION — (Pickerington Public Library Employment Application)

The Pickerington Public Library is an Equal Opportunity Employer.


Volunteering at Pickerington Public Library

For information on volunteering at the library, please visit our Volunteers page.

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Careers