Careers

Current Job Openings – 5 current openings


Customer Service Assistant

Location: Sycamore Plaza Library

Reports to: Manager as assigned

Non-exempt part-time position: 20 hours a week

Compensation: Starting at $9.73/hour

The Customer Services Assistant provides friendly, high quality service to library customers under the direction of the Customer Service Manager. Responsible for assisting customers with computers and other library needs. Committed to the Pickerington Public Library’s Mission to “Inspire Knowledge, Connect Community, Enrich Our World, Read!”

Job Summary:

  • Provides excellent service to customers of all ages and backgrounds, practices positive public relations and performs duties in a friendly and courteous manner
  • Assists customers with Library card accounts in person, over the phone, by e-mail, etc.; including processing account applications, verifying account information, informing customers of and enforcing account rules and regulations, accepting payment on accounts and ensuring accuracy of the account
  • Resolves customer account disputes by interviewing customer, analyzing account information, communicating about the situation and negotiating with customer
  • Works at the Customer Service desk, including checking in and checking out items, emptying book returns, and other typical duties
  • Issues library cards and maintain(confidential) customer files
  • Processes and sorts materials accurately and efficiently; materials from cargo bins, returned materials from customers, expired reserves and new materials
  • Counts and balances register when needed, and prepares bank deposit
  • Assists customers in using the catalog, computers, copiers and other equipment
  • Maintains Library collection by identifying and solving problems with library materials, performing cleaning of library materials, shelf reading, shelving materials, facing and conditioning shelves, pulling materials in poor condition from shelves, maintaining customer reserve shelves, processing various reports which involve searching for library materials (i.e. Pull List)
  • Performs opening and closing duties
  • Participates in staff meetings and volunteer to serve on committees and library projects when appropriate
  • Seeks out and participates in continuing education opportunities in order to keep skills current and broaden knowledge
  • Assists customers with OPAC terminals and searches by title/author to request materials from other locations and other library systems
  • Demonstrates understanding of basic library routines and adheres to library policies and procedures
  • Assists in public service areas as needed; answer basic directional questions in person and over the phone; locate and retrieve materials for customers, assist customers with self-service public technology; and support the code of conduct
  • Assists in all public service areas, including Homework Help Center as needed
  • Performs additional duties as assigned including working at community events and in house library classes/events

Qualifications:

  • High School Diploma or equivalent
  • Excellent communication skills
  • Skill in Microsoft Office applications
  • Skill in ILS automation environment, or ability to develop that skill
  • Maintains professional, businesslike behavior and appearance
  • This individual would need the ability to work a flexible schedule including evenings and weekends
  • Demonstrated commitment to serving library customers and residents of the community

Physical Demands:

Physical requirements include ability to stand, sit, bend, push and carry library materials over an extended period of time. Must be able to lift up to 30 pounds and push a 50 pound cart.

Resumes can be e-mailed to:  boliver@pickeringtonlibrary.org

Or mailed to:            Pickerington Public Library

Attention:  Brenda Oliver

201 Opportunity Way

Pickerington, Ohio 43147

Resumes will be accepted until position is filled.

The Pickerington Public Library is an Equal Opportunity Employer. Applicable background checks will be performed.


Reference Assistant

Location: Sycamore Plaza Library

Reports to: Branch Manager

Non-exempt part-time position: 20 hours a week

Compensation: Starting at $13.87/hour

The Reference Assistant works primarily at the Information desk providing customer assistance in finding the library materials and requested information, through print, media and online resources and Reader’s Advisory.  Responsible for assisting customers with computers and other library needs. The Reference Assistant also assists with collection development, technology needs and troubleshooting, Homework Help services, outreach, reader’s advisory, in-depth reference, and circulation. Committed to the Pickerington Public Library’s Mission to “Inspire Knowledge, Connect Community, Enrich Our World, Read!”

Job Summary:

  • Assists customers in locating and using library materials
  • Answers reference questions in person or by telephone, email, and conducts the needed research using print and on-line reference tools
  • Performs collection management activities, based on knowledge of the community needs, usage levels, and relevance of materials. Provides feedback to selectors.
  • Provides readers’ advisory to customers using appropriate sources of information including knowledge of the collection and electronic resources
  • Creates displays and merchandises materials
  • Assists customers in using the catalog, computers, copiers and other equipment
  • Handles daily operations by monitoring public computers, responding to customers’ questions regarding e-readers and routine inquiries
  • Assisting customers with process of setting up electronic devices with Overdrive and other online resources
  • Trains public and staff on use of Library technologies one-on-one and in classroom settings
  • Assists with collection maintenance and weeding of library materials
  • Places requests for library materials not immediately available
  • Processes customer fines and fees payments
  • Assists, plans and implements library events and classes
  • Performs outreach services as needed
  • Seeks and participates in continuing education opportunities, such as OLC, in order to keep skills current and broaden knowledge
  • Assists customers with the website and other electronic resources
  • Participates in planning and improving library services through staff committees
  • Performs circulation duties of checking in/out materials, processing customer fees, and organizing and shelving materials and processing reserves
  • Demonstrates understanding of basic library routines and adheres to library policies and procedures
  • Checks e-mail frequently
  • Assists in all public service areas, including homework help center as needed
  • Performs additional duties as assigned

Qualifications:

  • Bachelor’s Degree from accredited institution
  • Practical experience with electronic information delivery, as well as effective computer skills
  • Excellent communication skills
  • Exceptional level of accuracy, thoroughness and attention to detail
  • Knowledge of basic library principles, methods and procedures
  • Maintains professional, businesslike behavior and appearance
  • Demonstrated commitment to serving library customers and residents of the community
  • Must maintain insurability under the Library’s vehicle liability insurance coverage. Periodically drives to all Library locations; may travel for training and development assignments. Must have immediate access to personal vehicle. Must maintain valid driver’s license and acceptable driving record. May drive PPL vehicle if called upon.
  • Must successfully pass a background check

Physical Demands:

Physical requirements include ability to stand, sit, bend, push and carry library materials over an extended period of time. Must be able to lift up to 30 pounds and push a 50-pound cart. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Cover letters and resumes can be e-mailed to:  boliver@pickeringtonlibrary.org

Or mailed to:            Pickerington Public Library

Attention:  Brenda Oliver

201 Opportunity Way

Pickerington, Ohio 43147

Cover letters and resumes will be accepted until position is filled.

The Pickerington Public Library is an Equal Opportunity Employer. Applicable background checks will be performed.


Customer Service Assistant – 2 Openings

Location: Pickerington Public Library Main

Reports to: Manager as assigned

Non-exempt part-time position: 20 hours a week

Compensation: Starting at $9.73/hour

The Customer Services Assistant provides friendly, high quality service to library customers under the direction of the Customer Service Manager. Responsible for assisting customers with computers and other library needs. Committed to the Pickerington Public Library’s Mission to “Inspire Knowledge, Connect Community, Enrich Our World, Read!”

Job Summary:

  • Provides excellent service to customers of all ages and backgrounds, practices positive public relations and performs duties in a friendly and courteous manner
  • Assists customers with Library card accounts in person, over the phone, by e-mail, etc.; including processing account applications, verifying account information, informing customers of and enforcing account rules and regulations, accepting payment on accounts and ensuring accuracy of the account
  • Resolves customer account disputes by interviewing customer, analyzing account information, communicating about the situation and negotiating with customer
  • Works at the Customer Service desk, including checking in and checking out items, emptying book returns, and other typical duties
  • Issues library cards and maintain(confidential) customer files
  • Processes and sorts materials accurately and efficiently; materials from cargo bins, returned materials from customers, expired reserves and new materials
  • Counts and balances register when needed, and prepares bank deposit
  • Assists customers in using the catalog, computers, copiers and other equipment
  • Maintains Library collection by identifying and solving problems with library materials, performing cleaning of library materials, shelf reading, shelving materials, facing and conditioning shelves, pulling materials in poor condition from shelves, maintaining customer reserve shelves, processing various reports which involve searching for library materials (i.e. Pull List)
  • Performs opening and closing duties
  • Participates in staff meetings and volunteer to serve on committees and library projects when appropriate
  • Seeks out and participates in continuing education opportunities in order to keep skills current and broaden knowledge
  • Assists customers with OPAC terminals and searches by title/author to request materials from other locations and other library systems
  • Demonstrates understanding of basic library routines and adheres to library policies and procedures
  • Assists in public service areas as needed; answer basic directional questions in person and over the phone; locate and retrieve materials for customers, assist customers with self-service public technology; and support the code of conduct
  • Assists in all public service areas, including Homework Help Center as needed
  • Performs additional duties as assigned including working at community events and in house library classes/events

Qualifications:

  • High School Diploma or equivalent
  • Excellent communication skills
  • Skill in Microsoft Office applications
  • Skill in ILS automation environment, or ability to develop that skill
  • Maintains professional, businesslike behavior and appearance
  • This individual would need the ability to work a flexible schedule including evenings and weekends
  • Demonstrated commitment to serving library customers and residents of the community

Physical Demands:

Physical requirements include ability to stand, sit, bend, push and carry library materials over an extended period of time. Must be able to lift up to 30 pounds and push a 50 pound cart.

Resumes can be e-mailed to:  boliver@pickeringtonlibrary.org

Or mailed to:            Pickerington Public Library

Attention:  Brenda Oliver

201 Opportunity Way

Pickerington, Ohio 43147

Resumes will be accepted until position is filled.

The Pickerington Public Library is an Equal Opportunity Employer. Applicable background checks will be performed.


Custodian

Reports to: Facilities Manager

Non-exempt part-time position: 20 hours a week

Compensation: Starting at $10.00/hour

The Custodian is responsible for general cleaning of the library’s buildings, equipment and grounds. Supports the Facilities Manager with basic maintenance of the facilities and works with other staff members to promote teamwork and share information. Committed to the Pickerington Public Library’s Mission to “Inspire Knowledge, Connect Community, Enrich Our World, Read!”

Job Summary:

  • Maintains cleanliness and effective operation of interior and exterior building facilities and grounds
  • Plans work according to standard procedure and by library scheduling needs
  • Follows systematic approach to the cleaning of the facilities, parking lot and sidewalks
  • Participates in the cleaning of the buildings, adjacent walks, and grounds
  • Assists in the inventory management of cleaning supplies and materials
  • Travels between facilities for cleaning as needed
  • Sets up rooms for use by Library Board and staff
  • Regularly inspects buildings, facilities and equipment
  • Reports problems to the Facility Manager
  • Periodically makes security check of buildings
  • Supports Facilities Manager on basic maintenance as needed
  • Demonstrates understanding of basic library routines and adheres to library policies and procedures
  • Checks e-mail and assists in public service areas as needed

Qualifications:

  • High School Diploma or equivalent
  • Background in grounds keeping, custodial, and snow removal
  • Solid interpersonal and communication skills, able to convey a message clearly and concise via email, text or over a phone call
  • Maintains professional, businesslike behavior and appearance
  • Demonstrated commitment to serving library patrons and residents of the community
  • Must maintain insurability under the Library’s vehicle liability insurance coverage. Periodically drives to all Library locations; may travel for training and development assignments. Must have immediate access to personal vehicle. Must maintain valid driver’s license and acceptable driving record. May drive PPL vehicle if called upon.

Physical Demands:

Physical requirements include ability to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls. The employee is frequently required to reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl; and talk and hear. The employee must regularly lift and or move over 50 pounds and occasionally lift weights up to 100 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Tasks affected include: computer work and watching patrons while working.

Cover letter and resume can be e-mailed to:  boliver@pickeringtonlibrary.org

Or mailed to:         Pickerington Public Library

Attention:  Brenda Oliver

201 Opportunity Way

Pickerington, Ohio 43147

Cover letter and resume will be accepted until job is filled.

The Pickerington Public Library is an Equal Opportunity Employer. Applicable background checks will be performed.


You may submit an application to the library at any time; if no positions are available, your application will be kept on file for six (6) months.

JOB APPLICATION — (Pickerington Public Library Employment Application)

The Pickerington Public Library is an Equal Opportunity Employer.


Volunteering at Pickerington Public Library

For information on volunteering at the library, please visit our Volunteers page.

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Careers